Business Case:
"Straight-through-Processing”

Pension service organization processing personal financial files for >2mln consumers Semi-integrated legacy systems for file processing
Increase process control based on the principles of Straight-Through Processing. Decouple legacy system to integrate latest technology
Model process scenario’s for each instance Implement Business Process Management System (BPMS) and include process models Attach BPMS to interface middleware Receive external events (files) and trigger process Orchestrate activities in legacy system and monitor process Include smart business rules as a first step for AI decision support
Improve file processing time from 5 days to 2 days Increase first time right instances by 65%